FAQ

* Q: What types of cellphone accessories do you offer?

* A: We specialize in providing high-quality accessories to enhance your mobile experience. Our current selection includes selfie sticks for capturing perfect self-portraits and group photos, power banks to keep your devices charged on the go, versatile mount clamp stands for various setups, secure car mounts for convenient navigation, and practical device stands for comfortable viewing.

* Q: Are the accessories on your website compatible with my phone model?

* A: We strive to provide accurate compatibility information for all our products. Please carefully check the product description and title to ensure the accessory is suitable for your specific phone model. We often specify compatible phone sizes or types. If you're unsure, our customer support team is happy to assist.

* Q: How can I find the right accessory for my needs?

* A: Our website is categorized by product type (e.g., Device Stands, Power Banks, Mount Clamp Stands, car mounts and Selfie Sticks). Each product page offers detailed descriptions, features, and compatibility information. Please contact our customer service if you have any questions.

Product-Specific Inquiries:

Selfie Sticks:

* Q: Are your selfie sticks extendable, and how long do they extend?

* A: Yes, all our selfie sticks are extendable to various lengths, allowing you to capture wider shots. The specific extended length is mentioned on each product page.

* Q: Do your selfie sticks come with a remote shutter? How does it connect?

* A: Yes, our selfie sticks include a Bluetooth remote shutter for convenient picture taking. The connection method (usually Bluetooth pairing with your phone) is detailed in the product description.

* Q: Are your selfie sticks compatible with both iPhone and Android devices?

* A: Compatibility varies depending on the model. Please check the product description for specific iPhone and Android compatibility.

Power Banks:

* Q: What is the capacity of your power banks? How many times can they charge my phone?

* A: We offer a 120 W Power Bank with 50000 mAh. The product description specifies the capacity. The number of times it can charge your phone depends on your phone's battery size. As a general guideline, divide the power bank's capacity by your phone's battery capacity (with some power loss during charging) to get an estimate.

* Q: What types of charging ports do your power banks have?

* A: Our power banks feature USB-C ports to charge a wide range of devices. Please refer to the product details for the specific ports available on each model.

* Q: Do your power banks come with charging cables?

* A: Yes, Please check the product description to see which cables are included.

Mount Clamp Stands:

* Q: What is the maximum width or device size that your mount clamp stands can hold?

* A: Each mount clamp stand has a specified maximum width or device size it can securely hold. This information is stated in the product description. Please ensure your device dimensions are within these limits.

* Q: Are your mount clamp stands adjustable?

* A: Yes, our mount clamp stands are designed to be adjustable, allowing you to find the perfect viewing angle. The specific adjustment features are detailed on the product page.

* Q: What materials are your mount clamp stands made of?

* A: We use durable materials such as ABS Plastic, Aluminum Alloy for our mount clamp stands to ensure stability and longevity. The specific materials are listed in the product description.

Car Mounts:

* Q: What types of car mounts do you offer? (e.g., dashboard, vent, windshield)

* A: We offer vent mounts that attach to your air vents. The product title and description will specify the mount type.

* Q: Are your car mounts adjustable for different viewing angles?

* A: Yes, our car mounts are designed with adjustability in mind, allowing you to rotate your device for the best viewing angle while driving.

* Q: Will your car mounts securely hold my phone while driving?

* A: Absolutely. Our car mounts are designed to provide a secure grip on your phone, even on bumpy roads. The magnetic strength is described on the product page.

Device Stands:

* Q: What is the size range of devices that your stands can accommodate?

* A: Our device stands are designed to hold a range of smartphones and small tablets. The compatible size range is provided in the product description.

* Q: Are your device stands foldable or portable?

* A: Yes, our device stands are foldable and lightweight, making them easy to carry and store. Check the product description for portability features.

* Q: Are the viewing angles adjustable on your device stands?

* A: Yes, our device stands offer adjustable viewing angles, allowing you to find the most comfortable position for watching videos, reading, or video calling. The adjustment options will be detailed on the product page.

Ordering and Shipping:

* Q: How do I place an order?

* A: Simply browse our website, select the items you wish to purchase, and click "Add to Cart." Once you've added all your desired items, proceed to the checkout page where you can enter your shipping information and payment details.

* Q: What payment methods do you accept?

* A: We accept major credit cards. Credit, debit, PayPal, and Venmo

* Q: Do you ship to other locations in Canada? What are the shipping costs and delivery times?

* A: Yes, we ship to other locations across Canada. Shipping costs and estimated delivery times vary depending on the destination province and the shipping method selected at checkout.

* Q: When will my order be shipped?

* A: We typically process and ship orders in about 3-5 business days after your purchase. Please note that processing times may be slightly longer during peak seasons or holidays

Returns and Exchanges:

* Q: What is your return policy?

* A: We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, please see our full Return Policy page for details on eligibility and how to initiate a return.

* Q: How do I return or exchange an item?

* A: To initiate a return or exchange, please visit our Return policy page and follow the instructions. You will need your order number and the email address used to place the order.

* Q: Who pays for return shipping?

* A: Customers are responsible for return shipping costs unless the item is faulty or we made an error with your order.

* Q: When will I receive my refund?

* A: Once we receive your returned item and it has been inspected, we will process your refund within 3-5 business days. The refund will be credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.